Privacy Policy
Last Updated: April 27, 2026
Knowda.ai (hereinafter "Company") values users' personal information and complies with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA).
This Privacy Policy explains how the Company collects, uses, shares, and protects personal information in its realtor information lookup service (hereinafter "Service").
1. Personal Information We Collect
The Company may collect the following personal information.
(1) Information Directly Provided by Users
- Information provided when making inquiries or requests (e.g., name, email address, inquiry content)
(2) Automatically Collected Information
- IP address
- Browser and device information
- Access time and usage history
- Information collected through cookies and similar technologies
(3) Information Collected from Third Parties
The Service may collect and display the following publicly available information:
- Realtor name and license information
- Publicly available reviews and ratings
- Transaction-related information
※ This information is collected from publicly available sources and is not intended for personal identification.
2. Purposes of Using Personal Information
The Company uses personal information for the following purposes:
- Provision and operation of the Service
- Responding to user inquiries
- Service improvement and analysis
- Security and prevention of fraudulent use
- Advertising and marketing (within the scope permitted by law)
3. Sharing and Disclosure of Personal Information
The Company may share personal information with third parties in the following cases:
(1) Sharing for Service Provision
- Cloud service providers
- Analytics and advertising partners
(2) Disclosure Required by Law
- When required by laws, court orders, or government requests
(3) Business Transfers
- In the event of a merger, acquisition, or asset transfer
4. User Rights Under CCPA
California residents have the following rights:
(1) Right to Know
- Categories and purposes of personal information collected by the Company
- Whether personal information is shared with third parties
(2) Right to Delete
- Request deletion of personal information held by the Company
(3) Right to Correct
- Request correction of inaccurate personal information
(4) Right to Opt-Out of Sale/Sharing
The Company may engage in activities that may qualify as "sale" or "sharing" under applicable law, and users have the right to opt out.
- Users may submit a "Do Not Sell or Share My Personal Information" request
(5) Right to Non-Discrimination
The Company will not discriminate against users for exercising the above rights.
5. How to Exercise Your Rights
Users may exercise their rights through the following methods:
- Email: support@knowda.ai
- Web request form: Website footer > Submit request via "Profile Information Edit and Deletion"
The Company may conduct identity verification procedures within a reasonable scope to confirm the request.
6. Cookies and Tracking Technologies
The Company uses cookies and similar technologies for:
- Analyzing Service usage
- Improving user experience
- Providing personalized advertising
Users may refuse cookies through their browser settings.
7. Retention Period of Personal Information
The Company retains personal information for the period necessary to fulfill the collection purpose and may retain it longer as required by law.
8. Security
The Company applies reasonable security measures to protect personal information. However, complete security cannot be guaranteed in an internet environment.
9. Children's Personal Information
This Service is not directed at children under the age of 13, and the Company does not intentionally collect personal information from such children.
10. External Links
The Service may include links to external websites. The Company is not responsible for the privacy practices of those sites.
11. Changes to the Privacy Policy
The Company may amend this Policy as necessary. Any changes will be posted on the Service.
12. Contact
For inquiries regarding personal information protection, please contact:
Email: support@knowda.ai
13. California Notice at Collection
The Company may collect the following categories of personal information:
- Identifiers (e.g., IP address, email, etc.)
- Internet activity information
- Device information
Collection Purposes
- Provision and operation of the Service
- Analysis and improvement
- Advertising and marketing
The Company may share the above information with third parties to the extent permitted by law.